Fast Dispatch in 24 hours FREE SHIPPING on orders over $199 Australian Owned and Operated Best Price Guarantee Australian Owned and Operated Sydney Based Customer Service
Terms & Conditions
This website is operated by Starshine Media Pty Ltd trading as Biotech Medical Supplies. Throughout the site, the terms “we”, “us” and “our” refer to Biotech Medical Supplies. By accessing or using our website and services, including purchasing products from our store, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced here or linked.
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and content contributors. Please read them carefully. If you do not agree with the Terms, you may not access the website or use any services.
We reserve the right to update or modify these Terms at any time by posting changes on our website. Continued use of our site following any changes constitutes acceptance of those changes.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction. You must not use our products for any unlawful purpose or violate any laws in your jurisdiction, including copyright laws. Any breach may result in termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone at any time. Non-sensitive data may be transferred unencrypted. Credit card data is always encrypted. You agree not to reproduce or exploit any part of the Service without our written consent.
3. Product and Service Information
We aim to provide accurate product descriptions and images, but we do not guarantee complete accuracy. Prices and product availability may change without notice. Some products may have limited quantities or be subject to return policies.
4. Orders and Billing Information
We may limit or cancel orders at our discretion, including orders placed under the same account, card, or shipping address. You agree to provide current, accurate purchase and account information for all transactions. Please review our Returns Policy for more details.
5. Third-Party Links and Tools
Our website may include third-party content or tools. We are not responsible for the accuracy or reliability of any third-party websites or services linked from our site.
6. User Feedback and Submissions
Any feedback, suggestions, or materials you submit may be used by us without obligation or compensation. We reserve the right to monitor or remove content that we consider unlawful, abusive, or in violation of our policies.
7. Personal Information
Your submission of personal data is governed by our Privacy Policy.
8. Errors and Omissions
Occasionally, there may be typographical errors or inaccuracies. We reserve the right to correct them without prior notice, including after an order is placed.
9. Prohibited Uses
You agree not to use the site or its content for any unlawful or prohibited purpose, including but not limited to transmitting malware, collecting personal data of others, or violating intellectual property rights.
10. Limitation of Liability
We do not guarantee uninterrupted or error-free service. Products and services are provided “as is” and “as available”. To the maximum extent permitted by law, Biotech Medical Supplies and its affiliates shall not be liable for any direct or indirect damages arising from your use of our site or products.