Question 1

Do your COVID-19 Test Kits, Face Masks and Gloves have TGA approval?

Accepted Answer

Yes. All our COVID-19 Rapid Antigen Test Kits/Face Masks/Gloves are TGA-approved and listed on the Australian Register of Therapeutic Goods (ARTG).

Question 2

Do you offer bulk discounts?

Accepted Answer

Yes. We offer bulk pricing for large orders. If you require more than one carton, please contact us at terry@biotechmedicalsupplies.com.au or 0479 145 492 for a custom quote.

Question 3

Do you offer flexible payment terms for wholesale buyers?

Accepted Answer

Yes. We offer flexible payment terms to regular wholesale customers. To set up a wholesale account, please get in touch with our team to discuss eligibility and terms.

Question 4

Do you supply to aged care, schools, and healthcare providers?

Accepted Answer

Yes. We regularly supply to aged care facilities, general practices, pharmacies, schools, and other healthcare or community organisations.

Question 5

Can individuals purchase from your website, or is it only for businesses?

Accepted Answer

We sell to both businesses and the general public. Whether you’re a clinic, school, or an individual customer, you can place orders directly through our website.

Question 6

How long does shipping take?

Accepted Answer

Metro areas: 1–3 business days (if ordered before 12pm)Regional or remote areas: up to 7 business daysExpress delivery is available upon request (extra charges may apply)

Question 7

Do you supply COVID, Flu and RSV rapid antigen test kits in Australia?

Accepted Answer

Yes. Biotech Medical Supplies sells COVID-19, COVID & Flu, 4-in-1 COVID/Flu/RSV and 5-in-1 respiratory rapid antigen test kits for Australian homes, clinics, workplaces, schools and aged care buyers. Product availability, pack sizes and expiry dates are shown on each product page.

Question 8

Do you offer bulk rapid antigen test kits for workplaces and clinics?

Accepted Answer

Yes. Bulk pack options are available on selected rapid antigen test kits, including COVID-only, 4-in-1 and 5-in-1 test kits. These are commonly purchased by clinics, pharmacies, aged care providers, schools and workplaces that need multiple tests with fast dispatch from Sydney.

Question 9

What is the difference between 4-in-1 and 5-in-1 rapid antigen tests?

Accepted Answer

A 4-in-1 rapid antigen test typically screens for COVID-19, Influenza A, Influenza B and RSV in one kit. A 5-in-1 test generally adds Adenovirus (AdV). Always check the individual product page and instructions for the exact pathogens, sample type and approved use.

Question 10

Do you sell P2/N95 masks, surgical masks and nitrile gloves?

Accepted Answer

Yes. Biotech Medical Supplies stocks PPE including P2/N95 respirator masks, surgical face masks and powder-free nitrile gloves. These products are commonly ordered by clinics, healthcare settings, workplaces, hygiene teams and bulk PPE buyers depending on the product specification.

Question 11

How fast do you dispatch medical supplies in Australia?

Accepted Answer

Orders are dispatched from Sydney where stock is available. Delivery time depends on the item, order size and destination. For bulk orders or urgent clinic and workplace supply, contact us before ordering so we can confirm availability and dispatch timing.

Question 12

Can clinics, schools, aged care and workplaces order from Biotech Medical Supplies?

Accepted Answer

Yes. Biotech Medical Supplies supplies rapid antigen test kits, PPE, masks, gloves and selected medical supplies for Australian clinics, schools, childcare providers, aged care facilities, workplaces and bulk business buyers. For larger orders, contact us so we can confirm stock, pack sizes and dispatch options.

Question 13

Where can I read more about Biotech Medical Supplies, product guides and healthcare supply updates?

Accepted Answer

You can learn more about our Australian medical supply business on the About page: https://www.biotechmedicalsupplies.com.au/aboutFor buying guides and PPE education, read the Medical Supplies Blog: https://www.biotechmedicalsupplies.com.au/blogFor rapid antigen test instructions, visit the COVID test guide: https://www.biotechmedicalsupplies.com.au/general-1

FAQ

Frequently asked questions